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Incident

Resolved

Storefront APIhttps://api.example.com/v1/health

Acknowledged byMWMarcus Webb

Resolved byMWMarcus Webb

Started

1 day ago

Nov 10, 2026 14:37:00

Duration

38m

Affected regions

us-east-1eu-west-1

Error type

Timeout

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Timeline

Incident events and updates

Incident started

Nov 10, 2026 14:37:00

Alert sent via email to 3 recipients

Nov 10, 2026 14:37:00

Discord alert suppressed

Nov 10, 2026 14:37:00

Not sent: outbound webhook alert channels are currently disabled platform-wide by the Pingara operator. Your channel configuration is unchanged.

Acknowledged byMWMarcus Webb

Nov 10, 2026 14:39:05

Notes updatedbyMWMarcus Webb

Nov 10, 2026 15:07:00

Resolved byMWMarcus Webb

Nov 10, 2026 15:15:41

Alert sent via email to 3 recipients

Nov 10, 2026 15:15:51

Check results during incident

Monitoring data from the incident period

Time	Region	DNS	TCP	TLS	TTFB	Total	Error
14:33:00	us-east-1	15ms	25ms	35ms	86ms	161ms	-
14:37:10	us-east-1	14ms	29ms	51ms	10000ms	10000ms	Timeout
14:38:30	eu-west-1	14ms	29ms	51ms	10000ms	10000ms	Timeout
14:41:20	us-east-1	14ms	29ms	51ms	10000ms	10000ms	Timeout
14:44:10	eu-west-1	14ms	29ms	51ms	10000ms	10000ms	Timeout
14:47:00	us-east-1	14ms	29ms	51ms	10000ms	10000ms	Timeout
14:52:00	eu-west-1	14ms	29ms	51ms	10000ms	10000ms	Timeout
14:56:40	us-east-1	14ms	29ms	51ms	10000ms	10000ms	Timeout
15:02:00	eu-west-1	14ms	29ms	51ms	10000ms	10000ms	Timeout
15:07:00	us-east-1	14ms	29ms	51ms	10000ms	10000ms	Timeout
15:12:00	eu-west-1	14ms	29ms	51ms	10000ms	10000ms	Timeout
15:18:41	us-east-1	15ms	25ms	35ms	92ms	167ms	-