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Incident

Resolved

Storefront API https://api.example.com/v1/health

Acknowledged byMWMarcus Webb

Resolved byMWMarcus Webb

Started

2 days ago

Sep 23, 2026 14:37:00

Duration

38m

Affected Regions

us-east-1eu-west-1

Error Type

TIMEOUT

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Timeline

Incident events and updates

Incident started

Sep 23, 2026 14:37:00

Alert sent via email — 3 recipients

Sep 23, 2026 14:37:00

Discord alert suppressed

Sep 23, 2026 14:37:00

Not sent: outbound webhook alert channels are currently disabled platform-wide by the Pingara operator. Your channel configuration is unchanged.

Acknowledged byMWMarcus Webb

Sep 23, 2026 14:39:05

Notes updatedbyMWMarcus Webb

Sep 23, 2026 15:07:00

Resolved byMWMarcus Webb

Sep 23, 2026 15:15:41

Alert sent via email — 3 recipients

Sep 23, 2026 15:15:51

Check Results During Incident

Monitoring data from the incident period

Time	Region	DNS	TCP	TLS	TTFB	Total	Error
14:33:00	us-east-1	15ms	25ms	35ms	86ms	161ms	-
14:37:10	us-east-1	14ms	29ms	51ms	10000ms	10000ms	TIMEOUT
14:38:30	eu-west-1	14ms	29ms	51ms	10000ms	10000ms	TIMEOUT
14:41:20	us-east-1	14ms	29ms	51ms	10000ms	10000ms	TIMEOUT
14:44:10	eu-west-1	14ms	29ms	51ms	10000ms	10000ms	TIMEOUT
14:47:00	us-east-1	14ms	29ms	51ms	10000ms	10000ms	TIMEOUT
14:52:00	eu-west-1	14ms	29ms	51ms	10000ms	10000ms	TIMEOUT
14:56:40	us-east-1	14ms	29ms	51ms	10000ms	10000ms	TIMEOUT
15:02:00	eu-west-1	14ms	29ms	51ms	10000ms	10000ms	TIMEOUT
15:07:00	us-east-1	14ms	29ms	51ms	10000ms	10000ms	TIMEOUT
15:12:00	eu-west-1	14ms	29ms	51ms	10000ms	10000ms	TIMEOUT
15:18:41	us-east-1	15ms	25ms	35ms	92ms	167ms	-