Plans and Pricing

Pingara offers simple, transparent pricing designed for teams of all sizes. Start free, upgrade when you need more.

Plan Comparison

Every check type (HTTP, keyword, ping, TCP/UDP, DNS, WebSocket), every HTTP method, custom headers and request body, all six alert channels, SSL certificate tracking, two-factor authentication, and AI incident hints are available on both plans. None of those are plan-gated.

Free Plan

Perfect for personal projects, blogs, and startups testing the waters.

What you get:

• ✅ 1 active monitor (paused monitors don't count toward the limit)
• ✅ 5-minute check intervals
• ✅ 1 monitoring region
• ✅ All six alert channels (email, Slack, Teams, Discord, webhook, PagerDuty)
• ✅ 1 status page
• ✅ 7-day data retention
• ✅ Apdex scoring
• ✅ SSL certificate tracking
• ✅ AI-generated incident hints
• ✅ 2 Developer API keys

Ideal for:

• Personal blogs
• Side projects
• Proof of concept
• Learning uptime monitoring

Limitations:

• Cannot check URLs more frequently than every 5 minutes
• Only 1 geographic region (no multi-region redundancy, since quorum needs at least 2)
• Data older than 7 days is automatically deleted
• Only 1 team member (the owner)

Pro Plan

Built for production services, SaaS platforms, agencies, and growing teams.

What you get:

All Free features, plus:

• ✅ 50 monitors - Scale across your infrastructure
• ✅ 30-second intervals - Detect issues 10x faster
• ✅ All 4 regions - Multi-region redundancy with quorum alerting
• ✅ 20 team members - Collaborate with your whole team
• ✅ 10 status pages - Separate pages per product/service
• ✅ 365-day retention - Full year of historical data
• ✅ Maintenance windows - Schedule downtime without alerts
• ✅ 25 Developer API keys - Up from 2 on Free
• ✅ 20 alert policies - Fine-grained alerting rules

POST/HEAD methods, custom headers and request body, ping/TCP/DNS/WebSocket monitoring, all six alert channels, and AI incident hints work identically on Free. They aren't Pro-exclusive. Pro's advantage is scale (more monitors, faster checks, more regions, longer retention) plus maintenance windows and higher API-key limits.

Ideal for:

• Production web services
• SaaS platforms
• E-commerce sites
• DevOps teams
• Managed service providers
• Agencies monitoring client sites

Pro Features Deep Dive

Multi-Region Monitoring

Monitor from US East, US West, Europe, and Asia Pacific simultaneously. Quorum-based alerting reduces false positives. Your monitor only goes "Down" if 2+ regions fail.

Maintenance Windows

Schedule planned maintenance and suppress alerts during:

• Deployments
• Infrastructure upgrades
• Database migrations
• Server restarts

Windows can be one-time or recurring (daily, weekly, monthly). Suppression works through a status page. See Maintenance Windows: How Suppression Works for how to set one up for a monitor you haven't published yet.

Extended Data Retention

Keep a full year of:

• Check results and response times
• Incident history
• Uptime trends
• Apdex scores

Perfect for compliance, SLA reporting, and performance analysis.

Team Collaboration

Invite up to 20 team members with role-based access. Pingara's four roles are owner, admin, editor, and viewer. See Managing Your Team for the full permission breakdown.

Pricing FAQs

How is billing calculated?

Pro is billed monthly at $9/month. Your first charge is prorated if you upgrade mid-month.

Can I upgrade anytime?

Yes! Upgrade instantly from Settings → Billing. You'll have immediate access to Pro features.

What happens when I upgrade?

• Existing monitors continue running uninterrupted
• Pro limits apply immediately (50 monitors, 30s intervals)
• You can create more monitors and status pages right away
• Data retention extends to 365 days (historical data is preserved)

What happens if I downgrade?

Downgrading runs immediately and automatically. You don't choose what gets paused. Your configuration is preserved throughout; nothing described here is deleted except old raw check data.

Monitors: sorted oldest-created-first. The first one stays active; every monitor after it is paused (configuration kept, not deleted). The surviving monitor's check interval is clamped to 5 minutes if it is faster. If it checks from more than one region, it keeps one of its own regions, which is not always the first in its list, and drops the others. You can switch it to any region afterwards.

Status pages: the oldest stays public; any additional ones become non-public (not deleted). The slug still resolves, but shows a "Free plan" placeholder instead of live data.

Alert policies: the oldest 1 stays enabled; any beyond it are disabled (not deleted).

Pending invitations expire, and any scheduled maintenance windows are cancelled.

Data: retention drops from 365 to 7 days, and raw check results older than 7 days are permanently deleted. Rollup/summary data is kept. Export anything you need before downgrading.

Re-upgrading: paused monitors and disabled alert policies are not automatically restored. You re-enable them yourself. (A silently re-armed alert policy could page someone without warning.) Status pages that were made non-public by a downgrade are automatically restored to public on re-upgrade.

Is there a free trial for Pro?

No. Every account starts on the Free plan, which is permanent, not time-limited, so you can evaluate Pingara there for as long as you like before upgrading.

Do you offer non-profit or education discounts?

Contact support@pingara.io with proof of non-profit status or a .edu email for special pricing.

Can I pay annually?

No, Pingara is monthly billing only; there's no annual option today.

Do you offer custom enterprise plans?

For more than 50 monitors or custom SLAs, contact support@pingara.io.

How to Upgrade

From the Dashboard:

1. Go to Settings → Billing
2. Click "Upgrade to Pro"
3. Enter payment details (Stripe checkout)
4. Confirm subscription

Your plan upgrades immediately.

From a Monitor:

If you try to create a monitor beyond Free limits, Pingara prompts:

"Your Free plan allows 1 monitor. Upgrade to Pro for 50 monitors?"

Click "Upgrade Now" to start the checkout flow.

Payment & Security

Accepted Payment Methods

• Credit cards (Visa, Mastercard, Amex, Discover)
• Debit cards
• Apple Pay / Google Pay (via Stripe)

Security

• All payments processed by Stripe (PCI-DSS Level 1)
• We never store your full credit card number
• Automatic fraud detection

Invoices

Pro subscribers receive email invoices automatically. Access past invoices from Settings → Billing → Invoice History.

Subscription Management

Update Payment Method

Settings → Billing → "Update Payment Method"

Cancel Subscription

Settings → Billing → "Cancel Plan"

What happens:

• Pro access continues until the end of your billing period
• No refunds for partial months
• Automatically downgrades to Free at period end

Reactivate Subscription

If you canceled but are still within your paid period, click "Reactivate" in Settings → Billing.

Questions?

• View your current plan: Dashboard → Settings → Billing
• Compare features in detail: Feature comparison matrix
• Questions of any kind: support@pingara.io

Ready to upgrade? Start your Pro subscription today!