Quick Start Guide

Welcome to Pingara! This guide will help you get up and running with website monitoring in just a few minutes.

What you'll learn

• How to create your Pingara account
• How to add your first monitor
• How to understand monitoring results
• Where to go next

Step 1: Create Your Account

1. Visit www.pingara.io/signup
2. Enter your name, email, and create a secure password
3. Verify your email address by clicking the link we send you
4. Choose your organization name (you can change this later)

Note: Pingara starts you on the Free plan with 1 active monitor, 5-minute check intervals, and 7-day data retention. You can upgrade to Pro anytime for more monitors and features.

Step 2: Add Your First Monitor

Once you're logged in, you'll land on the dashboard. Let's create your first monitor:

1. Click "Add Monitor" in the top right
2. Enter the URL you want to monitor (e.g., https://example.com)
3. Give your monitor a descriptive name
4. Choose your check interval (Free plan: 5 minutes minimum)
5. Select a monitoring region (Free plan: 1 region, preselected for you, and you can change it)
6. Click "Create Monitor"

That's it! Pingara will start checking your URL immediately.

What gets monitored?

Every check measures:

• Response time - DNS, TCP, TLS handshake, and time to first byte
• Status code - Whether the server returned an expected code (200-399)
• SSL certificate - Days until expiry (warnings at 30, 14, 7 days)
• Uptime - Whether your site responded successfully

Step 3: Understand Your Results

After a few minutes, you'll start seeing data on your dashboard:

Monitor Status Indicators

• 🟢 Up - Your site is responding successfully
• 🟡 Degraded - Response times are slower than your monitor's slow-response threshold
• 🔴 Down - Your site failed to respond (requires 2 consecutive failures)
• ⏸️ Paused - Monitoring is temporarily stopped

Key Metrics

• Uptime % - Percentage of successful checks over time
• Apdex Score - User satisfaction metric (0.0-1.0, higher is better)
• Response Time - How long your site takes to respond (p50, p95, p99)
• Active Incidents - Count of ongoing outages

Tip: Click any monitor to see detailed performance charts and incident history.

Step 4: Set Up Alerts

Don't wait to discover outages. Let Pingara notify you:

1. Go to Settings → Alerts
2. The default alert policy is already linked to your monitor
3. Add your email address to the alert channel (it's pre-filled)
4. Optionally add Slack, Discord, or webhook integrations

You'll receive alerts when:

• Your monitor goes down
• Performance degrades beyond thresholds
• SSL certificates are about to expire
• Monitors recover from incidents

Learn more about setting up alert policies.

Step 5: Create a Status Page (Optional)

Keep your customers informed with a public status page:

1. Go to Status Pages in the sidebar
2. Click "Create Status Page"
3. Choose a unique URL slug (e.g., yourcompany)
4. Add monitors you want to display publicly
5. Toggle "Public" to make it live

Your status page will be available at https://status.pingara.io/yourcompany, the same URL the Status Pages list shows next to each page. Copy it from there rather than assembling it by hand.

Learn more about creating status pages.

Next Steps

Now that you're monitoring your first URL, explore these features:

• Understanding the Dashboard - Learn what all the charts and metrics mean
• Creating Your First Monitor - Detailed walkthrough of monitor configuration
• HTTP/HTTPS Monitoring - Advanced monitor settings (keywords, custom headers, SSL)
• Setting Up Alerts - Configure multi-channel alerting
• Plans and Pricing - Upgrade for faster checks and more monitors

Need Help?

• Browse the full Knowledge Base
• Email support@pingara.io for assistance

Welcome to Pingara. We're excited to help you keep your services running smoothly! 🚀